Telephone Number: Main: 866-912-2273

Homecare Homebase is a web-based, hosted application that supports clinical point-of-care and back office functions for home health and hospice providers. Mobile systems run on Pocket PC devices and back office systems, supporting financial, administrative and marketing functions, run on Windows PCs.

Homecare Homebase staff developed the company’s applications. Field applications entered the market in 2000, back office systems in 2003. The system's complete array of modules includes Clinical Point-of-Care Manager for field staff (nurses, therapists and home health aids), Workflow Manager, which supports task delivery through an agency, Scheduling Manager, Billing Manager, and Reports Manager. A physician/facility portal and customer relationship management software are also available.

Homecare Homebase is a hosted, web-based system with redundant data centers in Louisville, Kentucky and Dallas, Texas. Back-office modules were developed with Borland's Delphi 6.0 development tools. They run over SQL Server 2000. The point-of-care module, running on Microsoft-based Pocket PCs or combined cellular/PDA devices, was written in C++. Reports can be generated with an integrated Report Builder or by exporting data to a 3rd-party, database reporting tool. No 3rd-party software is required to support Homecare Homebase.

Homecare Homebase is a web-based, hosted application. Customers license the software for a per-user fee, which includes maintenance and support costs. Users access the application from standard PC browsers via the Internet.

Homecare Homebase provides onsite training, customized to each customer, led by company trainers with homecare industry experience. Field clinicians typically require eight hours of training. A Customer Account Manager is assigned to each customer as its point person for all support needs.

Support is offered via toll-free telephone and email. Support hours are 7:00 am to 8:00 pm Eastern, Monday through Friday, and 9:00 am to 12:00 pm Eastern, Saturday and Sunday. On-call hours are from 7:00 am to 10:00 pm Eastern, seven days a week. Problems are typically resolved during the initial call.